high levels of customer service of Cash/ teller function by
efficiently handling the process and by reducing customer waiting
time and service time.
meet and exceed service standards set for the customer services.
Quality & Business Operations Control
to all established Banks’ Policies, operating manuals, service
quality standards and code of conduct
smooth workflow, high service quality and low level of operational
eliminate the risk of cash difference by ensuring compliance to the
Bank’s cash control procedures
well as the Central Bank requirements.
notes & denominations to ensure accurate delivery of cash to
perform the financial transactions
Management, Security items, Cheques) timely & accurately.
facilitate and participate in any branch projects (Service Quality
Programs, Process changes, Sales… etc).
of custodianship of securities as assigned by the Branch Manger
facilitate and participate in the achievement of branch sales target.
various training and learning programs
close the skill gaps and to ensure
proper awareness about products and services, policies and procedures.
effective relationship with supervisors and peers to ensure teamwork.